Shipping policy
ORDER PROCESSING:
For in stock items, please allow 2-5 business days (M-F) to process your order. Expect an email within 5 days to let you know your order is on the way!
For out of stock items or custom orders, please allow 1-2 weeks to create and fulfill your order. An email will be sent upon completion.
STORE PICKUP:
Not available.
LOCAL DELIVERY:
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 25 miles of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Local delivery will be 2-5 days after order is placed.
DOMESTIC SHIPPING RATES AND ESTIMATES:
Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Flat rate shipping: Not available at this time.
INTERNATIONAL SHIPPING:
Generally, not available at this time. We apologize for any inconvenience. Please send us an email to see if exception can be made.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at cosmicdwelling@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at cosmicdwelling@gmail.com.